Privacy Policy



Effective Date: [Insert Date]


AnnoVox (“AnnoVox,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide when using our
website, platform, and services.


This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or use the AnnoVox platform.


By accessing or using our website or services, you agree to the practices described in this Privacy Policy.




1. Information We Collect



We collect information in several ways when you interact with our website or services.



Information You Provide



You may voluntarily provide information such as:


• Name

• Email address

• Phone number

• Company name

• Job title

• Account login credentials

• Customer support communications

• Files, videos, or materials uploaded to the platform


This information may be provided when you:


• Contact us through the website

• Request a demo

• Create an account

• Subscribe to updates

• Use the AnnoVox platform



Platform Content



Customers may upload operational videos, training materials, documents, images, or other content into the platform.


These materials are stored and processed only to provide the services requested by the customer.



Automatically Collected Information



When you visit our website, we may automatically collect certain technical information including:


• IP address

• Browser type

• Device type

• Operating system

• Pages visited

• Time spent on the site

• Referring websites


This information helps us improve the website and understand how visitors use our services.




2. How We Use Information



We use collected information to:


• Provide and operate the AnnoVox platform

• Respond to inquiries and customer support requests

• Improve the functionality and performance of our services

• Communicate with customers about updates or services

• Maintain security and prevent misuse of the platform

• Analyze website usage and improve user experience


Customer content uploaded to the platform is used only to provide services to that specific customer.




3. AI Processing



AnnoVox may use artificial intelligence tools to assist with organizing and enhancing training materials created by customers.


AI systems may assist with:


• Transcription

• Translation

• Content organization

• Video editing support


Customer content is not used to train models for other companies.


Each customer’s content is processed only within that customer’s environment unless the customer explicitly authorizes otherwise.


Customers may opt out of AI-assisted processing or model training features at any time.




4. Cookies and Website Technologies



Our website may use cookies and similar technologies to improve functionality and analyze website usage.


Cookies may be used to:


• Remember website preferences

• Improve website performance

• Understand visitor behavior

• Support analytics tools


You may disable cookies through your browser settings, though some features of the website may not function properly.




5. Analytics Tools



We may use third-party analytics tools to help us understand how visitors interact with our website.


These tools may collect anonymized usage information such as:


• Page visits

• Session duration

• Device type

• Geographic region


This information helps us improve the performance and usability of our website.




6. Data Sharing



AnnoVox does not sell personal information.


We may share information only in limited circumstances:


• With trusted service providers who help operate our platform

• When required by law or legal process

• To protect the rights, security, or safety of our users or services

• In connection with a business transfer such as a merger or acquisition


All service providers are required to maintain appropriate confidentiality and data protection standards.




7. Data Storage and Security



AnnoVox stores data on secure servers located within the United States.


Our infrastructure includes:


• Secure cloud hosting

• Redundant server architecture

• Regular backups

• Access controls


While we take reasonable steps to protect information, no system can guarantee absolute security.




8. Data Retention



We retain personal information only as long as necessary to provide services or fulfill legal obligations.


Customer platform content may be retained for the duration of the customer’s account unless deletion is requested.


Customers may request deletion of their stored content at any time.




9. Your Privacy Rights



Depending on your location, you may have rights related to your personal information.


These rights may include:


• Requesting access to your data

• Requesting correction of inaccurate data

• Requesting deletion of personal information

• Opting out of certain communications


To exercise these rights, please contact us using the information provided below.




10. Children’s Privacy



The AnnoVox platform and website are intended for business use and are not directed toward individuals under the age of 18.


We do not knowingly collect personal information from children.




11. Third-Party Links



Our website may contain links to third-party websites.


We are not responsible for the privacy practices or content of those external sites.




12. Changes to This Privacy Policy



We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements.


Updates will be posted on this page with a revised effective date.




13. Contact Information



If you have questions about this Privacy Policy, please contact:


Annovox

801 Felix Street. St. Joseph, MO 64501

816-200-1101

legal@annovox.com

www.annovox.com