Annovox AI ("Annovox", "we", "us", or "our") provides tools and services that turn frontline phone footage into professional Video SOPs and training videos. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website or use our services.

Information We Collect

We collect the following categories of information:

Information you provide. Your name, business email, company name, and any details you share when you request a demo, contact us, or sign up for our services.
Content you submit. Video footage, audio, documents, and related materials you upload so that we can produce Video SOPs and training content for you.
Usage data. Basic technical information such as your browser type, device, pages viewed, and referring links, collected through cookies and similar technologies.

How We Use Your Information

To deliver, maintain, and improve our services.
To produce the Video SOPs and training content you request.
To respond to your inquiries and provide customer support.
To send service updates and, where permitted, relevant marketing.
To protect the security and integrity of our services.

How We Share Information

We do not sell your personal information. We share information only in these situations:

Service providers. Trusted vendors who help us host content, process data, and operate our business, under contracts that require them to protect your information.
Legal reasons. When required by law, regulation, or valid legal process, or to protect the rights and safety of Annovox and others.
Business transfers. In connection with a merger, acquisition, or sale of assets, with appropriate safeguards.

Data Retention

We retain personal information for as long as needed to provide our services and to meet legal, accounting, or reporting obligations. We delete or anonymize information when it is no longer required.

Your Rights and Choices

Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information, and to opt out of certain processing. To exercise these rights, contact us using the details below.

Data Security

We use technical and organizational measures designed to protect your information against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above and, where appropriate, provide additional notice.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please reach out through our contact page.