Capture What Your Veterans Know Before They Walk Out the Door
Every retirement takes decades of undocumented know-how with it: the setups, the workarounds, the judgment calls no manual covers. Annovox gives manufacturers a practical way to capture that knowledge on video while the window is still open.
Tribal Knowledge Is Your Most Valuable Undocumented Asset
It took decades to build and one two-week notice to lose.
In most plants, the real operating manual lives in the heads of a handful of veterans. They know which machine runs hot, what that sound means, how to coax the old line through a changeover the documentation doesn't describe. None of it is written down, because writing it down was never anyone's job.
Exit interviews and shadowing don't capture it either. A departing expert can't summarize twenty years in two weeks, and a shadowing new hire absorbs only what happens to occur during the overlap. What's needed is a systematic capture process that fits into real production schedules.
Annovox makes capture practical: the veteran records the task on a smartphone while doing it, narrating naturally. AI-assisted processing plus human editors turn that raw footage into structured, chaptered training videos, each delivered in 24 to 48 hours. Manufacturers like Almetals use this to turn retiring operators' expertise into a training library the company keeps forever.
The Knowledge Worth Capturing First
Prioritize by who's closest to retirement and what only they know.
Single-Point-of-Knowledge Tasks
Procedures only one person on your team knows how to perform. Your highest-risk knowledge.
Legacy Equipment Operation
Machines the manufacturer no longer supports, kept running by operator know-how alone.
Troubleshooting Judgment
How your best people diagnose problems: what they look at, listen for, and try first.
Setup & Changeover Nuance
The unofficial adjustments that make the difference between a good run and scrap.
Customer-Specific Requirements
The unwritten expectations of key accounts that veterans carry in their heads.
Maintenance Workarounds
The repairs and preventive tricks that never made it into the CMMS.
A Knowledge Transfer Process That Fits Production Schedules
Knowledge Transfer FAQs
How do we get veterans to participate?
Recording is designed to flatter, not burden: the expert just does the job on camera and talks through it naturally. No scripts, no writing, no studio. Most veterans find being documented as the standard-setter a point of pride.
How long does it take to capture one person's knowledge?
It's incremental, not a single event. Each task becomes its own short video, finished within 24 to 48 hours of recording, so a meaningful library builds over weeks while the expert is still working normally.
What happens to the videos after they're made?
They're yours permanently, delivered as MP4 files and web links that work in your LMS, on tablets at workstations, or via QR codes at the point of use.
Can captured knowledge be delivered in other languages?
Yes. Once a procedure is captured, Annovox can deliver it with native-speaker voiceover in Spanish, Haitian Creole, Burmese, Korean, and more, so the veteran's knowledge reaches your whole workforce.
What does a knowledge capture program cost?
Each finished video is priced per project, typically $150 to $500 depending on length, complexity, and languages. Start with a free pilot on one at-risk procedure.